College of Computing Sciences, New Jersey Institute of
Technology, USA
Taught evaluation of computer applications to IS/CS
undergraduate students for two semesters. Students learned to evaluate
computer applications, including human and organizational aspects of
performance, in a scientific and objective way. Course was aimed to
provide enough skills to carry out a case study, design a
questionnaire, do interviews, and carry out a controlled experiment. It
introduces methods of analyzing data, and how to analyze an information
system, whether a web site, groupware or legacy organizational
software. How to identify usability problems, and test the relative
merits of alternative designs. Students read journal articles about and
practice methods like semi-structured interviews, user surveys, and
experiments.